Service & Support
service
For swift-turnaround online assistance via email :

点击这里

 

中国区生产商全权代表
UBS Consulting Ltd
电话:8610-58206929, 13501287726
传真:8610-58206930
nchang@echolab.com.cn

北京市朝阳区建国路93号 万达广场4号楼601室
邮编:100022 .



Some Quick Service Hints.

Please, do not return any product to Echolab without authorization from an Echolab Support Technician and a Return Authorization (RA) number. Use the contact form to request this first.
 
In emergency cases, If equipment is available, a "loaner" may be provided at no charge.
 
Equipment returned for repair will be tested and you will be contacted with a repair quote as soon as possible.

If a customer elects not to have the repair work completed, the customer is subject to a minimum $150 service charge for diagnosis and the cost for return shipping. 
 

We enjoy making products that make good video.  If you are not getting the most out of your Echolab product, we want to know about it!